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Membership Manager
The Canadian Chamber of Commerce in Hong Kong
Hong Kong Island, Hong Kong
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Membership Manager  ID:694467
Posted: Monday, August 23, 2010 
Company Name:The Canadian Chamber of Commerce in Hong KongCompany Type:Company (Direct Hire)
Industry:Business Development
Career Level:ExperiencedContract Type:Full-Time
Country:Hong KongCity /State:Hong Kong Island
This Job requires that applicants reside in Hong Kong in order to apply
Salary:HKD 15,000 - 25,000  / Month
apply to discuss additional benefits
Language Requirements
English - 英文 - Native Level
French (français) - 法文 - Basic
Chinese Cantonese - 粤语 - Basic
Job Details
  • Provide leadership and manage other members of the membership support team including recruitment of full-time and part time support.
  • Provide guidance on IT issues related to monitoring and processing membership records.
  • Contact members at 3, 6 and 9 month intervals to remind of benefits and track satisfaction.
  • Help members with their myriad requests for networking and event support.
  • Specifically run campaigns to encourage members to upgrade (Individual to Corp/Entrepreneur) and to engage members on using more advertising and become event sponsors.
  • Present regular reports on membership retention and growth plans to senior members of the Executive Committee.
  • Review and reform sales and marketing materials in the physical and online space.
  • Liaise with and support key membership service committees.
  • Take responsibility for successful delivery of targets for membership retention and new member sales.

Personal attributes:
  • 3-5 years experience in sales and client servicing, preferable in a membership capacity.
  • The ability to motivate and track the progress of junior staff to achieve superior results.
  • Experience in preparing and reporting on relevant sales data to senior executives.
  • Experience in using online tools to boost sales leads an asset.
  • A strong professional network in Hong Kong valuable.
  • Unbridled enthusiasm, high energy and no complaints about long and unusual hours.
  • Native level English.  Cantonese, French would be assets.
  • Strong knowledge of Canadian business, culture and public affairs an asset.
 
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Company Profile

The Canadian Chamber of Commerce in Hong Kong
The Canadian Chamber of Commerce in Hong Kong has served the Hong Kong Canada business community for over 33 years.  With ~1100 members, we provide a networking platform, a range of educational and social events and represent policy to government and the community on behalf of our members.

These and other services help out members to grow and succeed in Hong Kong, China, Canada and beyond.
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